If you are a UHI user, you may login here:

Avoid having to verify your email address,
and drop-off files to non-UHI users.

Anyone may perform the following activities:

Drop-off (upload) a file for a UHI user (email verification required).
Pick-up (download) a file dropped-off for you.

Frequently asked questions:

Why use UHI Drop Box?

UHI Drop Box provides a convenient way of sharing files with people internal and external to the University. We have introduced this service to make it easy to share large files (>25Mb) which cannot be handled by UHI Mail.

Important Service Information: The purpose of this service is to transfer data and the files are NOT backed up. Users should maintain a copy of the file and carry out backups on that if required.

How long do files remain in UHI Drop Box?

Files remain in UHI Drop Box for 14 days after which they are automatically deleted from the system.

Can I still send attachments via University email?

Yes, you may send attachments which are < 25Mb.

Is the UHI Drop Box a secure way to send files?

Using UHI Drop Box has the same security level as sending an email. Anyone who knows the Claim ID and Passcode can download the file. If you need greater security for your files then you should password protect or encrypt your files before dropping them off.

How large can the files be?

19GB is the limit. Above this and your browser may fail to respond. Also keep in mind: The larger the file the longer it will take to drop off the file. Does the recipient have enough space to receive the file? If you are sending a large file, ensure that the recipient will have sufficient disk space to to download it either on their hard drive or USB key.

How can I notify someone that I have dropped off files for them to collect?

After you have dropped off/uploaded your files, an email is automatically generated and sent to the recipient (whose email address you would have entered on the web form). The email sent contains the Claim ID and Passcode for the file you have uploaded. Please take care to type the recipients address correctly and to separate multiple addresses with a comma (do not put extra spaces between addresses). Please note: the notification email will come from UHI Drop Box - not your email address.

I never received a notification email about a file dropped off for me, what can I do?

It is most likely that your email address was not entered correctly. You will need to double check with the sender and ask them to resend it to the correct address.

I have uploaded the wrong file/version of a file, can I remove the file I've uploaded?

Yes if the file has not already been picked up. Simply login to the dropbox service, select the Outbox tab. Click on the claim ID that you want to change (shown in red). You will then see in the top right hand corner options to Delete or Resend the file.

I've lost the email with the Claim ID and Passcode. Can you send it to me?

Unfortunately we cannot do this. You will need to ask the sender to resend the details to you.

Can I see a list of the files that I've dropped off?

No, this is currently not possible. You can only see a list of files that are waiting to be picked up by you. However we are hoping to add this feature in the near future.

Can I send to a mailing list in UHI Drop Box?

Yes, this should be possible now.

When I have tried to upload a file I receive the error 'forbidden file type' - what does this mean?

You have tried to upload a file which is not acceptable to send using UHI Drop Box Certain file extensions which are commonly used by viruses or that are capable of misuse, for example, .bat or .exe are automatically blocked.

I am an external user. Every time I try to drop off a file I see a screen prompting me to enter a UHI userid and password?

Please try deleting all of your temporary files, cookies, browsing history etc from the browser that you are using. Then try using the UHI Drop Box again.

UHI Dropbox Privacy Notice

The Data Controller of the information being collected is The University of the Highlands and Islands (UHI), Executive Office, 12B Ness Walk, Inverness IV3 5SQ.

For any queries or concerns about how your personal data is being stored or processed, you can contact the Data Protection Officer by email.

UHI dropbox is a file transfer service. Its purpose is to provide all staff and students, throughout the partnership, with easy way to transfer files that are too large for processing via email.

Personal information collection and sharing

The service collects the name and email account of the sender and the recipient as directly entered into the service, and only shares that information between them. When required and officially requested, i.e., through the UHI Servicedesk to resolve a dispute or technical issue, service administrators may review activity logs which will detail email and IP addresses.

Files being transferred are not covered by this privacy statement. Service users should ensure that they have carried out any appropriate assessments before sharing files.

What is the legal bases to process my information?

The legal bases is the performance of the contract that you agreed to when you enrolled with; or began working for, or with; the university or a partner college.

If the service is being used outwith a contract then consent from the recipient should be sought before their details are entered on to the service.

Where is my information stored?

The university securely stores and processes your information on servers within the EEA. At the time of writing this privacy notice the servers are hosted in the UK.

When will the university delete my information?

Files are only held for two weeks; activity logs which outline drop off and pick up activity (email and IP details) will be kept for a year.

Can I see, ask you to delete or change my personal information?

You can request a copy of the information held, ask us to change it, ask us not to process it, request it be deleted or object to how it is processed. These are your rights as the data subject. To do this, submit a request via Servicedesk. You also have the right to lodge a complaint with the Information Commissioner’s Office about our handling of your data. The Information Commissioner’s Office is UK’s independent authority set up to uphold information rights in the public interest. Their website is www.ico.org.uk.

Further information

If you have any questions about this privacy notice, contact us via Servicedesk.